Former official Roxette fanclub still owes money to its members

NEW YORK – As The Daily Roxette reported back in March, the at-that-time “Official” International Roxette Fan Club (OIRFC), based in Holland for most of its 10-year existance, shut down it’s operation. Based on comments left on various Roxette discussion forums and here on the pages of this newspaper, this came as no surprise to many fans around the world as the organization had been plagued by complaints about poor service for at least the 12 months before it finally folded and increasingly, signs of life became few and far between.

But even though a half-a-year has passed since their announcement, there are still many unresolved issues about money owed to people who where members of the fanclub – most of which revolve around credit for membership fees paid based on a contract for a certain number of issues of the group’s fanzine. The group claims that all orders for merchandise from their Fanshop have now been fulfilled.

Several people have asked questions in these discussion forums over these past six months as to when people can expect refunds on their membership/subscription fees. At the beginning of June, Sarah Plunkett, a fanclub “team member” who has emerged as the only remaining spokesperson, said in an email message to several fans that refunds would have to wait until after the summer. It was assumed at that time that people still involved with the group were taking the summer off. With summer now over and October just around the corner, there has still been no word on either the site (currently under the control of hackers) or via email or posting to the TDR SmallTalk or R2R forums.

“Unless the group [registered as a non-profit organization in the Netherlands] were to declare bankruptcy and/or formally disband in a civil court, then they are still legally obligated to fulfill the terms of these membership contracts,” said Dan Goldfarb, a lawyer in New York who has some familiarity with Dutch law, to TDR.

An article on March 3rd on the OIRFC website said:

“We are working out the finer details of closing up the shop and sorting out outstanding services (i.e. fanzines). Please do not spam us with requests as to what is happening with your credits. We are fully aware of them and finding the best way to meet everyone’s needs in an efficient and practical manner. Watch this space concerning Fanshop news!”

Six months have now passed and still there is no sign of those finer details being sorted. Many fans have reported contacting Roxette’s management company, and writing to the fanclub repeatedly, but without any response. The fanclub’s demise, and all the trouble associated with it, prompted Roxette’s management to issue a statement saying that they would no longer endorse an “official” fanclub.

This article was written for an earlier version of The Daily Roxette.
Technical errors may occur.

  ★ The author:

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September 28th, 2006

Internal reference code for TDR's Good Reporters: [tdr 111518]

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TDR:Fans, vintage.

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